PSOCC Client case management software for providers of support to vulnerable people

What is PSOCC?

PSOCC is a software solution designed for organisations who provide support to vulnerable people.

It is a secure, web-based application which means there's no software to install. We'll also host the application for you so there's no time-consuming IT systems support or management to worry about. It is e-Government and e-GIF compliant.

All this means you can spend more time taking advantage of PSOCC's many benefits:

  • Client information at your fingertips.
  • Streamlined client-support planning.
  • Detailed evidence of support delivery.
  • Improved outcomes measurement.
  • Comprehensive management information

Comprehensive client details

All the demographic and other details you need to know about your client can be included. The details captured can be changed by an administrator user and the data captured can vary across services.

Assessment designer

An assessment designer allows end users to configure their own assessment forms. Assessments can include distance travelled for showing progress, determining outcomes and aggregated to measure overall service achievements.

Support planner

The support planner enables users to design support around a client’s specific needs that have been identified at assessment. Goals can be set and outcomes recorded to show client progress and aggregated to show service achievement.

Case notes

All notes from meetings, support sessions and reviews together with all other third party communications can be recorded in PSOCC’s CRM.

Document Repository

A document repository holds all other documentation; word, pdf, jpeg etc. relating to a client’s support and is immediately accessible over the web with all other client information.