MarketPlace OCC MarketPlace helps people identify good quality, affordable services based on up-to-date information.

Our unique solution is widely used across adults’ and children’s services. The solution is designed for members of the public and local authorities. It helps people:

  • identify and select suitable advice and services
  • liaise with providers to arrange support

OCC MarketPlace is driven by a powerful and domain-trained search engine. This unique engine allows our product to understand the difference between ‘home care’ and ‘care homes’ as well as handling search concepts such as ‘care at home’. Our intelligent algorithm is tuned to highlight alternative ways of meeting client needs and to emphasise local voluntary and community services. OCC MarketPlace is integrated with NHS Choices, CQC, Ofsted and ContrOCC.


Users can see at a glance:

  • details of regional or national services with automatic links to Google maps
  • accreditation of services
  • links to related and alternative services

OCC MarketPlace’s brokerage module pushes requests to providers to find the best match to a client’s needs. The module allows the council to describe the client’s care and support requirements, advertise them to the appropriate providers and have the providers select which clients they can help. The council can then select the best option for the client.

Integration with council back-office systems supports safeguarding and reduces data duplication and allows clients and providers to access the software using single sign-on.