Local government products

Our software products are used by over 80 local councils. We specialise in integrated contracts and finance solutions for social care.

Our local government products

OCC provides software solutions to local government. Our products are used by over 80 local councils. We specialise in integrated contracts and finance solutions for social care.


Software is nothing without good data, intelligent integration, well-designed business processes and motivated users. We will ensure the smooth introduction of our product into your organisation:

  • our implementation team will ensure that things happen in the right order and at the right time
  • our installations team will get the software installed and loaded with your data
  • our product consultants will help you configure the software to your needs
  • our product trainers will help your users to become experts

Registered Product Partners

OCC’s Registered Partner Scheme recognises independent contractors who bring quality of service, experience and knowledge of the latest developments in ContrOCC and MarketPlace to our local authority customers.
See our list of registered partners who could help with your implementation or find out more about becoming one of our registered partners.


Our help desk and support teams combine detailed product knowledge with strong technical skills and approachability. We will minimise interruptions to your work and help you make the most of our product:

  • we resolve any day-to-day problems or technical issues as quickly as possible
  • we plan and assist with product upgrades to ensure a smooth transition between versions
  • targeted training programmes ensure that users can build on their existing knowledge and get comfortable with new features

Customers can raise support request tickets on SherlOCC and can download documentation and patches from OCC Community.


Our expert training team deliver courses for OCC products. They are responsible for ensuring that training materials are up to date and remain relevant for our customers. We pride ourselves on being personable and professional. View our latest training catalogue on OCC Learn,  our new online learning portal. It provides a central hub for self-led training. Sign-up here and discover a wide range of training resources, including webinars, guides, and Q&A sessions.