What we have delivered

Launched as a GOV.UK service page in July 2022 is a new heat pump check service, which has been created to:  provide the UK public with information about heat pumps; and   offer tailored information about the potential options for their home.  In collaboration with technical experts from Energy Systems Catapult (ESC), OCC has ensured the site meets the GOV.UK Service Standard, by following the GOV.UK Service Manual, and using the GOV.UK Design System. These standards and systems are set out and administered by the Government Digital Service (GDS).  Any site with a GOV.UK domain must meet these requirements. Below we explore how we achieved this on this project.  

Our Visits module enables providers with electronic call monitoring systems (ECMS) to submit their care data directly to ContrOCC. The visit data is automatically assigned to the most appropriate care package and is used to make payments to providers and to charge clients.

Medical device software in the cloud Cloud based medical device for DNA screening It is forecasted that the global market for cloud based medical device software will reach £3.3 billion by 2024, compared to £1.5 billion in 2018. This growth is primarily driven by an increase in wearable hardware, along with the desire to reduce overheads associated with processing test results. Cloud solutions offer companies access to the latest hardware and software at very little cost and effort. Furthermore, despite[...]

Our new business intelligence tool enables users to interrogate the financial data stored within ContrOCC and draw relevant insights. Reports can be viewed in a variety of styles including lists, maps, and dashboards.

How a UX design review can boost online products As businesses overwhelmingly move products and services online, the digital marketplace is more competitive than ever. Combining aesthetically pleasing website design with a clear and functional web interface is important for businesses in the digital sphere. Interfaces should provide a seamless and smooth user experience for the end-user. As with any product, software must be regularly updated, and changing customer requirements will necessitate the introduction of new or improved product features.[...]

The Story of TraCer OCC has played a key role in an innovative project to use artificial intelligence to accurately date pregnancies in countries where larger scale ultrasound scanning equipment is unavailable. TraCer is a small ultrasound device that has been combined with a tablet and probe. Software on the tablet makes it simple for a non-expert to carry out pregnancy scans. OCC played a key role in ensuring that the user interface was as straightforward as possible. Machine learning[...]

Social Care ContrOCC Health Check at Milton Keynes Council: A Local Authority Viewpoint “A big part of the Health Check was the change to Milton Keynes Council’s service groups and budget derivation rules, which were implemented successfully in readiness for the LAS go live. OCC colleagues were always approachable and available to offer guidance and support, sometimes at short notice.” What is a Health Check? Health checks are a chance to have a full system run-through with our expert consultants[...]

Finance Social Care OFA: Digital Self-Service at Surrey Anouska Howells-Cook, Business Support Manager at Surrey County Council, spoke to us about Surrey’s experience of implementing the OCC Online Financial Assessment tool (OFA). Why did Surrey implement the OFA? Prior to the OFA rollout, Surrey’s would offer in person visits, or telephone assessments. A shift towards digital self-service at the council began in 2017. The software really tied in with the council’s vision of transforming the customer journey by moving services[...]

Business services Energy Engineering Cadent asset management software case study Cadent is the UK’s largest gas distribution network and manages more than 80,000 miles of pipes which transport gas to 11 million customers. One of the biggest challenges that gas companies like Cadent now face is the shift from a centralised grid system to more localised energy production. Energy asset management software for gas companies As the world chases a net zero carbon future, the way energy is produced, stored[...]

West Berkshire have played an integral role in shaping the development of OCC’s Financial Protection module, since development first started over ten years ago. They initially approached OCC after finding that competitor software did not meet their needs for managing appointeeship and deputyship casework. The council were able to liaise directly with the development team and provide a list of desired specifications. As users of the OCC charging system since 2003, they could see clear benefits in linking Financial Protection with their existing OCC software.

Artificial Intelligence Health Park AI – Using AI to help clinicians monitor Parkinson’s disease In 2020, the average human-created 1.7MB of data per second, which equates to 2.5 quintillion bytes of data generated every day. Artificial intelligence (AI) has become a critical tool to effectively process this immense amount of data, making machine learning algorithms part of our daily lives. Whenever you use google, sat nav or social media, AI is working in the background to make your user experience[...]

Health Research How the QCovid calculator was developed What’s your risk of being hospitalised or dying from Covid-19? A question that’s been on everyone’s minds since the pandemic began. A question that can be answered by QCovid. What is the QCovid calculator? The QCovid calculator is an evidence based risk prediction model that estimates your risk of hospitalisation or death from Covid-19. It uses factors such as age, sex, ethnicity and existing medical conditions to generate a detailed risk assessment.[...]

Business services Research Poseidon – modelling the sustainable and responsible approach to the future of fishing Poseidon is an agent-based fishing model, created by The University of Oxford – School of Geography and the Environment in partnership with the charity Ocean Conservancy and Arizona State University. The model is designed to assist fishery managers and policy decision-makers understand trade-offs and identify sustainable fisheries management solutions. The existing model needed an appealing visualization to ensure that the model outputs would be[...]

Sport England’s Active Lives Online tool enables organisations to analyse sport participation data. To streamline the ease of use of this tool our UX Team engaged with users to ensure a revised design was centred on the user experience. Users are now able to build more complex analysis saving time and freeing technical resources for more complex tasks.

Maturity-Onset Diabetes of the Young (MODY) is a young-onset genetic form of diabetes that affects 1-2% of people with diabetes but which is often confused with more common forms of the disease resulting in many patients receiving inappropriate treatment. Working with Exeter University researchers OCC's Innovation Delivery team designed a user-friendly app calculator to help potential suffers ascertain the likelihood of them being MODY along with additional information and tailored advice.

Across the world, demand for chicken meat is steadily increasing, with over 60 billion chickens reared each year. At the same time, farmers are under pressure to improve the welfare of these birds, to use less medication and to reduce the impact on the environment by becoming more efficient. Since both profitability and welfare depend on the health and survival of the birds, it is clear that both chickens and producers benefit from increased chicken health.

Dementia, the name for a group of symptoms that include difficulties with memory, thinking, problem solving, language and perception, is a condition that can affect young and old.

Transport is a rapidly evolving sector following changes in our society, in how we use energy and in the technology available to us.

ECMWF is an independent intergovernmental organisation supported by 34 states. It is both a research institute and an operational service, disseminating weather predictions to national meteorological services and commercial customers. Monitoring and refining its modelling techniques and predictions is a core activity for the Centre. A central tool in this endeavour is its Weather Wall, a spectacular array of twelve screens on the wall in the ECMWF Weather Room which displays forecasts alongside actual weather events.

Knowing the gestational age of the foetus is an important aspect of modern maternity care. In the western world, sonographers use high-precision ultrasound scans in the first trimester of pregnancy to estimate gestational age and subsequently help monitor foetal health. But in most lower-middle-income countries, women do not have this early scan and trained sonographers with high-resolution equipment are thin on the ground.