What we have delivered

Over the past 70 years there has been an explosion in the amount of data generated and stored by businesses. Tackling this avalanche of intelligence has not come without challenges. More information is available than ever before, but for users to derive value from that data, it must be made accessible. The importance of business intelligence systems which can translate that data into insights, reports, and interactive visualisations cannot be underestimated.

OCC’s Provider Portal acts as a secure shared space between the council and its social care providers. It enables information and documents to be securely exchanged. Local authorities can share information and documents with providers as well as managing invoices or scheduled payments. We spoke with Amanda Chinn, ContrOCC Lead at Norfolk County Council (NCC), to find out why the council decided to purchase the portal and what the impact has been, both for the council and for their social care providers.

Milton Keynes City Council implemented Online Financial Assessments (OFA) in early January 2023. This tool allows members of the public to calculate their contribution and to submit completed assessments directly to the council for review and further action. Milton Keynes spoke to us about their experience of implementing and onboarding the software.

We used our expertise in hardware integration and modifying the code of existing products to assist Infinitesima with the development of their ‘Metron 3D’ control software.

We worked alongside Microbira to successfully deliver an enhanced web application of their existing researcher toolkit.

Watch our video guide, which explains the steps to obtaining certifed status for your medical device software. As a company, we have experience in delivering Class I, Class IIa, Class IIb UKCA and CE-marked medical devices.

OCC offer an online portal which enables a local authority to exchange information quickly and securely with Carers/Providers. This might be information about a child, finances and/or the care package.

In this case study we explore how conducting a software healthcheck can enable councils to make the most of our social care finance system.

We recently spoke to Steve Power (Service Manager, Financial Management - Children and Families) about how implementing OCC’s ContrOCC social care finance software has made a positive impact on the team at Manchester City Council.

OCC offers a Financial Protection module which enables smoother management of client assets and finances, saving time and money for those with this responsibility. We spoke to Kingston and Sutton about their experience of implementing the functionality over the last year. They explained the benefits they have seen even at this early stage.  

Gloucestershire went live with ContrOCC in February 2018, prior to the release of organisational recharging. They adopted the module soon after it was built and began configuration in January 2019. Gloucestershire now use it to recharge FNC/CHC costs monthly to Gloucestershire Clinical Commissioning Groups.

Launched as a GOV.UK service page in July 2022 is a new heat pump check service, which has been created to:  provide the UK public with information about heat pumps; and   offer tailored information about the potential options for their home.  In collaboration with technical experts from Energy Systems Catapult (ESC), OCC has ensured the site meets the GOV.UK Service Standard, by following the GOV.UK Service Manual, and using the GOV.UK Design System. These standards and systems are set out and administered by the Government Digital Service (GDS).  Any site with a GOV.UK domain must meet these requirements. Below we explore how we achieved this on this project.  

Our Visits module enables providers with electronic call monitoring systems (ECMS) to submit their care data directly to ContrOCC. The visit data is automatically assigned to the most appropriate care package and is used to make payments to providers and to charge clients.

It is forecasted that the global market for cloud based medical device software will reach £3.3 billion by 2024, compared to £1.5 billion in 2018. This growth is primarily driven by an increase in wearable hardware, along with the desire to reduce overheads associated with processing test results.Cloud solutions offer companies access to the latest hardware and software at very little cost and effort. Furthermore, despite common misconceptions, cloud-based solutions offer better data security and data encryption as providers are constantly upgrading their systems.

Our new business intelligence tool enables users to interrogate the financial data stored within ContrOCC and draw relevant insights. Reports can be viewed in a variety of styles including lists, maps, and dashboards.

How a UX design review can boost online products As businesses overwhelmingly move products and services online, the digital marketplace is more competitive than ever. Combining aesthetically pleasing website design with a clear and functional web interface is important for businesses in the digital sphere. Interfaces should provide a seamless and smooth user experience for the end-user.

The Story of TraCer OCC has played a key role in an innovative project to use artificial intelligence to accurately date pregnancies in countries where larger scale ultrasound scanning equipment is unavailable. TraCer is a small ultrasound device that has been combined with a tablet and probe. Software on the tablet makes it simple for a non-expert to carry out pregnancy scans. OCC played a key role in ensuring that the user interface was as straightforward as possible.

Social Care ContrOCC Health Check at Milton Keynes Council: A Local Authority Viewpoint “A big part of the Health Check was the change to Milton Keynes Council’s service groups and budget derivation rules, which were implemented successfully in readiness for the LAS go live. OCC colleagues were always approachable and available to offer guidance and support, sometimes at short notice.

Prior to the OFA rollout, Surrey’s would offer in person visits, or telephone assessments. A shift towards digital self-service at the council began in 2017. The software really tied in with the council’s vision of transforming the customer journey by moving services online. The OFA gives customers the opportunity to decide how and when they want to provide the financial information.

Business services Energy Engineering Cadent asset management software case study Cadent is the UK’s largest gas distribution network and manages more than 80,000 miles of pipes which transport gas to 11 million customers. One of the biggest challenges that gas companies like Cadent now face is the shift from a centralised grid system to more localised energy production.