Our Visits module enables providers with electronic call monitoring systems (ECMS) to submit their care data directly to ContrOCC. The visit data is automatically assigned to the most appropriate care package and is used to make payments to providers and to charge clients.
Social Care ContrOCC Health Check at Milton Keynes Council: A Local Authority Viewpoint “A big part of the Health Check was the change to Milton Keynes Council’s service groups and budget derivation rules, which were implemented successfully in readiness for the LAS go live. OCC colleagues were always approachable and available to offer guidance and support, sometimes at short notice.” What is a Health Check? Health checks are a chance to have a full system run-through with our expert consultants[...]
Finance Social Care OFA: Digital Self-Service at Surrey Anouska Howells-Cook, Business Support Manager at Surrey County Council, spoke to us about Surrey’s experience of implementing the OCC Online Financial Assessment tool (OFA). Why did Surrey implement the OFA? Prior to the OFA rollout, Surrey’s would offer in person visits, or telephone assessments. A shift towards digital self-service at the council began in 2017. The software really tied in with the council’s vision of transforming the customer journey by moving services[...]