The OCC team designed and implemented a large workflow system for a major bank, its key benefit is supporting the management team by ensuring that the right work is given to the correct person at the right time. The system was designed to allow users to write workflow applications specifically tailored to business their needs. Such a system has considerable significance for business by improving staff efficiency and thus decreasing costs to an organization.
We worked with Infoshare to develop the London Borough of Hackney's award-winning Citizen Index System. We enhanced the "best view" of its citizen's data to improve the customer experience by matching up a citizen's information across different systems.
OCC used innovative technologies and intelligent user interfaces in the design of a toolset for managing the resources of organizations with help desks. The solution offers support for remote workers and management of resources.